About us
Integrated Technical Services Middle East (ITSME) is a maintenance company operating in Dubai engaged in providing top quality cleaning & maintenance services for both residential & commercial properties. Our main objective is to use our experience, hard work and dedication to provide you with the highest level of service possible with complete hassle free project management, in every project we undertake be it large or small. We focus on providing you with outstanding customer service and technical expertise, through our highly professional and experienced workforce.
Our team of professionals consists of carefully selected technicians who have relevant maintenance experience in Dubai. Our team is trained to serve your maintenance needs as promptly and courteously as possible and customer service has always been our No.1 priority. ITSME has earned a name of repute for providing highly qualified & well-equipped staff.
We stand proud of the relationships we built up with our clients and believe this is why our company achieves the outstanding results to date. To know more about us get in touch with us.
Our Advantage
- Our services are available 24 hours a day, 7 days a week
- Every member of our team has communication skills that meet our exceptionally high standards.
- Each of our technicians is qualified in their field, and continues to undergo regular further education and training to develop their knowledge and skills.
- Our dedicated purchasing team has established contacts throughout the region, when spare parts are required we can source and install them quickly, minimizing disruption to your home.
- Our technicians diagnose and rectify all faults quickly and efficiently
- Every AC servicing visit includes a comprehensive 14-point check of your system – not just a wipe down of the grills and filters!
- Our technicians carry a comprehensive stock of materials and keep them topped up regularly to ensure the work is completed on the first visit day or night
- All repairs and installations are guaranteed
- Our technicians can respond to your needs within an hour if needed
- No mess, no fuss. Our technicians will clean up when finished, and all waste will be disposed of responsibly and recycled where possible.
Call us today and speak to one of our friendly customer service representatives who will be able to answer any questions you have as well as provide a free quote or fill in the form.
Company Vision
To become the ultimate provider of cleaning & maintenance services throughout Dubai fulfilling client needs with the best of services.
Company Mission
- To be helpful, considerate of your time and respectful of your property.
- To deliver excellence in cleaning and maintenance services, which satisfy the needs and exceeds the expectations of our customers.
Company Values
- We are one team with one mission and one vision
- We carry out our business with honesty and consistency
- We treat all people with respect and dignity.
- We do our best to save water and electricity on a personal and professional basis.
- We never stop learning
- Make the customer happy,
- Be on time,
- We believe we should always seek first to understand before being understood
- Communicate honestly and openly,
- Stay humble,
- Infect the world with a smile - one connection at a time.
We believe that performing quality work the first time is the best long-term solution to meeting our customers needs and earning the reputation we desire.